Terms of Service

By using the EventHero web site or any services (“Services”) of Qrious, Inc. D/B/A EventHero (“EventHero”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

EventHero reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Services, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Services after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: http://eventhero.io/lead-capture-tos

Violation of any of the terms below will result in the termination of your Account. While EventHero prohibits such conduct and Content on the Service, you understand and agree that EventHero cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Services at your own risk.

Account Terms

  1. You must be 13 years or older to use this Service.
  2. You must be a human. Accounts registered or accessed by “bots” or other automated methods are not permitted.
  3. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  4. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
  5. You are responsible for maintaining the security of your account and password. EventHero cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  6. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
  7. You may not use the Services for any illegal or unauthorized purpose. You must not, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).

API Terms

Customers may access their EventHero account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses EventHero, is bound by the terms of this agreement plus the following specific terms:

  1. You expressly understand and agree that EventHero shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if EventHero has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
  2. Abuse or excessively frequent requests to EventHero via the API may result in the temporary or permanent suspension of your account's access to the API. EventHero, in its sole discretion, will determine abuse or excessive usage of the API. EventHero will make a reasonable attempt via email to warn the account owner prior to suspension.
  3. EventHero reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.

Payment, Refunds, Upgrading and Downgrading Terms

  1. A valid credit card is required for paying accounts. Pre-paid or complimentary accounts are not required to provide a credit card number.
  2. The Service is billed in advance of a conference or event and is non-refundable. There will be no refunds or credits for partial service, upgrade/downgrade refunds, or refunds for unused service. In order to treat everyone equally, no exceptions will be made.
  3. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
  4. For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate for the appropriate service.
  5. Downgrading your Services may cause the loss of Content, features, or capacity of your Account. EventHero does not accept any liability for such loss.

Cancellation and Termination

  1. You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in services drop down menu at the top of the screen. The Account screen provides a simple no-questions-asked account termination link.
  2. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.
  3. EventHero, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of EventHero Services for any reason at any time. Such termination of Services will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. EventHero reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Services and Prices

  1. EventHero reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice.
  2. Prices of all Services, including but not limited to license fees to use the Services, are subject to change for each conference or event. Such notice may be provided at the time of service instantiation for an event or conference.
  3. EventHero shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services.

Copyright, Content Ownership and Data Integrity

  1. All content posted on the Services is must comply with U.S. copyright law. Please review our copyright compliance policy.
  2. We claim no intellectual property rights over the material you provide to the Services. Your profile and materials uploaded remain yours. However, by setting your profile to be shared publicly, you agree to allow others to view and share your Content.
  3. EventHero does not pre-screen Content, but EventHero and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Services.
  4. The data you receive from the Services as an Exhibitor is provided and authorized by the event organizer and the registered attendee. EventHero makes no guarantee as to the integrity or selection of data provided.
  5. The look and feel of the Services is copyright EventHero, Inc. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from EventHero.

General Conditions

  1. Your use of the Services is at your sole risk. The service is provided on an “as is” and “as available” basis.
  2. Technical support is only provided to paying account holders and event organizers and is only available via email, unless otherwise indicated. General support is available before and after your event from 9 AM to 5 PM, Monday through Friday, Eastern Time. During your event, support may be made available outside of these time periods. On-site support may be provided for a fee along with reimbursement of all applicable travel expenses.
  3. You understand that EventHero uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.
  4. You must not modify, adapt or hack the Services or modify another website so as to falsely imply that it is associated with the Services, EventHero, or any other EventHero service.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission by EventHero.
  6. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Services.
  7. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any EventHero customer, employee, member, or officer will result in immediate account termination and loss of data held within.
  8. You understand that the technical processing and transmission of the Services, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  9. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
  10. You must not transmit any worms or viruses or any code of a destructive nature.
  11. EventHero does not warrant that (i) the Services will meet your specific requirements, (ii) the services will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Services will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations, and (v) any errors in the Services will be corrected.
  12. You expressly understand and agree that EventHero shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if EventHero has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the Services.
  13. The failure of EventHero to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and EventHero and govern your use of the Services, superseding any prior agreements between you and EventHero (including, but not limited to, any prior versions of the Terms of Service).
  14. These terms and your use of the Services will be governed by and construed in accordance with the laws of the State of New York, applicable to agreements made and to be entirely performed within the State of New York, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these terms will be filed only in the state and federal courts located in Manhattan County, New York and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms.
  15. As an event organizer (conference, tradeshow or other), by using our Services you affirm that you have secured the permission and legal right to post, upload to, transmit, distribute, store, create or otherwise publish through our Services information of any kind that is owned by or of another individual or entity. You affirm that you have secured the permission and legal right for our Services to post, upload to, transmit, distribute, store, create or otherwise publish through our Services information of any kind that is owned by or of another individual or entity that you indicate through the use of our Services to be associated with you and your use of our Services.
  16. Only supported devices and software may be used with the Services.
  17. Printing of name badges is the sole responsibility of the event organizer.
  18. Questions about the Terms of Service should be sent to support@eventhero.io.